FAQ

How do I use my get2Card/get2App?

You visit a system partner from get2App or the get2Website with any escort, show your get2Card/get2App and take advantage of the service offered in the offer description for 2 persons under the conditions stated on the website.

Important: You have to show the get2Card/get2App before using it, so that the order can be booked at a discount.

My data has changed, how can I change the data?

Log in at www.get2Card.de.

As logged in member under the item "my get2Card/get2App" you can ändern all data.

If you have questions reach us:

Tel: 030 43 80 98 0, E-Mail: info@get2card.de

Further information on logging in can be found under "Technical Questions". 

Does my companion also need a get2Card/get2App?

How often can I use the offers?

What do I do when my card expires?

What do I do if I lose or get stolen my get2Card/get2App?

How do I cancel my get2Card/get2App subscription?

A notice of termination is possible in 3 ways.

written:
Send us a notice by mail, fax or e-mail stating your get2Card number:

World for 2 Verlags GmbH
Mühlenfeldstrasse 2
13467 Berlin

Fax: 030 43809844

E-Mail: info@get2card.de

>We will confirm your written cancellation by post within 14 days. Please note that a subscription must be cancelled at least 6 weeks before the card expires.

The get2ditgital monthly subscription has a minimum term of 3 months and automatically renews for another month if you do not cancel 7 days before the end of the term (the end date is printed on your get2digital monthly subscription).

What is the offer subject to reservation?

Who may use the offers requiring reservation?

How do I use offers requiring reservation?

In the section Offers you will find all offers requiring reservation as the last sub-item. In the offer overview you will find the reservation obligation as large "R" at the top of the picture on the left.

Log in.

Select an offer. Click on date and time and then click on reserve.

You book binding an offer at a certain time. You get the appropriate power always 2for1 on site.

You will receive by e-mail a booking confirmation with all relevant information about your booking and a booking number. 

get2Card/get2App and the booking number you show to the provider. The provider has already been informed of your booking by us.

You pay the booked service 2 for 1 at the partner requiring reservation.

If you are unable to make your booking, please cancel your booking at www.get2Card.de, for cancellations at short notice please also inform the provider by telephone.

Why can I no longer book offers requiring reservation?

Grundsätzlich you can only book Roffers requiring reservation once per appointment! This means that if you have already made a booking for the selected date, no further booking is possible.
This also applies if you have cancelled the booking again! If you have any questions, please do not hesitate to contact us on 030 43 80 980.

How do I find out about changes to offers?

How do I unsubscribe from the newsletter?

Please use the link at the end of each newsletter to unsubscribe or on our homepage under "Service" to unsubscribe.

 

How do I log in?

How do I log in?

After your order you will receive an invoice with an activation code to your get2CARD/get2App. Go to get2Card.com/activation, enter your card number and activation code and generate your own password. With this password and your card number you can log in to our homepage or app at any time.

If you have not yet registered an e-mail address with us, please call our customer service - 030 43 80 98-0, available from Monday to Friday between 9:00 am and 6:00 pm.

What happens to my customer data?

How do I get my get2Card for free?

Members recruit members!

If you are the owner of get2Card/get2App and recommend it so kindly that 3 of your friends, colleagues, relatives etc. buy a card directly from World for 2, you will get - for yourself or for others - a get2Card for free! see on the homepage under Service "Members recruit members".